---
title: Keeping your account secure
source_url: https://moov.money/help/security-privacy/keeping-your-account-secure/
last_updated: 2026-09-05
---

# Keeping your account secure

A few simple habits go a long way toward keeping your money and information secure with Moov Money.

## Protect your one-time codes

When you receive money or pay a request, we verify your phone number with a one-time code. **Never share it.**

A code you didn't request means someone is trying to act as you right now. Don't share it, and check your accounts. See [Phone verification and one-time codes](/help/account-privacy/phone-verification-and-one-time-codes/).

## Be careful with links

Only open Moov Money links that start with `https://moov.money/`. Press and hold a link on your phone to preview the full address before you tap it. See [How to tell a real Moov Money link](/help/security-privacy/how-to-tell-a-real-moov-money-link/).

## Only transact with people you trust

Send, request, and accept money only with people you know. Treat it like cash: once a payment is claimed or a request is paid, it can't be reversed. That's what makes it fast, and it's also why the rule matters.

## Know what your contact settings do

Contact syncing is a security feature as much as a convenience. It's what lets the app show a real name instead of a number, flag when a name doesn't match the account, and tell you whether you and the other person actually know each other. See [How contact syncing works](/help/account-privacy/contacts/how-contact-syncing-works/)

## Watch for the things that don't look like attacks

- A friend's number texting from a **new number**.
- A request that arrives **right after** a call about your account.
- Someone asking you to **move the conversation** to another app.
- Any instruction to **keep it quiet**.

Each of these is cheap for a scammer and hard to notice in the moment. Naming them in advance is most of the defense.

## Good to know

If something feels off, stop and check on a channel you chose rather than one you were handed.