Is Moov safe?

How we help protect you

• Phone verification. Before you can receive money, you verify your phone number with a one-time code. This helps make sure money reaches the right person.

• Secure card handling. Your debit card details are entered through a secure, encrypted form and stored securely so you can receive money.

• Passkeys. You can set up a passkey for faster, safer sign-in the next time you receive money. You don't need to rely on a password that can be stolen or reused.

• Behind-the-scenes monitoring. We monitor for suspicious activity to help prevent fraud and protect the network.

• Protections against impersonation. A payment sent to a specific phone number can only be claimed by someone who has verified access to that number.

How you can stay safe

• Only open Moov links that start with https://moov.money/.

• Never share the one-time code we text you with anyone.

• Only accept money from people you know and trust.

• Be cautious if someone you don't know sends you money and then asks you to send some back — this is a common scam.

Good to know

The safest way to use Moov is to treat your claim link and one-time codes like private information. Moov will never ask you for your one-time code or ask you to send money back to "release" a payment.